Vietnam Top Travel
Address : Lane 95 Hang Bong street - Hoan Kiem - Hanoi city, Vietnam
Phone number : +84 913 822 278 | Hotline: : +84976467417
Website : www.vietnamtoptravel.com
1. Amendments Policy
Any changes/amendments to an existing booking shall be considered as a cancellation and a new booking shall be made. Penalty charges shall apply accordingly, based on the charge for each canceled cabin as per the following percentages:
| Amendments dates | From 1 - 3 cabins | From 4 – 10 cabins | More than 11 cabins & charter |
| More than 30 days prior to the check-in date | 0% | 0% | upon request |
| From 29 to 15 days priors to the check-in date | 0% | 25% | |
| From 14 priors to the check-in date | 50% | 50% | |
| Less than 7 days priors to the check-in date | 100% | 100% |
2. Cancellation Policy due to Force Majeure:
In case of circumstances beyond the normal control of the Parties, such as war, civil or political unrest, strikes, catastrophes, storms, government restriction, epidemics, and other events according to the laws of Vietnam or disruption to fuel supplies for the vessel, the cruise must be canceled. If a cruise is canceled because of the above force situations, then the booking will be reserved within 6 months from the announcement date.
3. Cancellation due to bad weather:
If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:
2 days 1 night
* Day 1: Hanoi - Lan Ha Bay - Ba Trai Dao/Dark & Bright Cave
Morning
08:00 - 08:30: You will be picked up from your hotel lobby in Hanoi Old Quarter (if you book our limousine bus or private car service with an extra fee).
11:15 – 12:00: Upon arrival at Tuan Chau Harbor, you will check in at the cruise waiting lounge before boarding a transfer boat that takes you to the Celina of the Sea Cruise.
Get on the ship, where guests are welcomed with a refreshing drink and a safety briefing before check-in. A delightful lunch is then served as you sail past iconic limestone formations such as Turtle Islet and Man Head Islet.
Afternoon
We arrive at the pristine Ba Trai Dao Area, known for its clear water and breathtaking landscape. Guests can enjoy kayaking to explore the stunning surroundings.
NOTE: In case of unfavorable weather conditions, the itinerary will be adjusted to visit Bright & Dark Cave, where guests will experience a traditional bamboo boat ride rowed by locals, while admiring magnificent limestone formations.
Return to the cruise. Let's relax at leisure and enjoy a sunset party with fruits, pastries, and tea while watching the sun set behind the limestone karsts. Later, you are invited to join a cooking demonstration with the cruise’s chef.
Evening
Let's enjoy a luxurious dinner at the restaurant on the 4th deck, showcasing fresh seafood and authentic Vietnamese specialties.
Later, guests can relax with music, try night squid fishing, unwind on deck, and stay overnight onboard Celina of the Sea Cruise.
* Day 2: Tra Bau Area - Tuan Chau Harbor - Hanoi
Morning & Afternoon
Begin your morning with a rejuvenating Tai Chi session on the sundeck, embracing the bay's peaceful atmosphere. Then, enjoy the tranquil morning scenery with a cup of tea or coffee, followed by a light breakfast served onboard.
Guests have the chance to explore the majestic Tra Bau Area, one of the most serene and scenic areas of Lan Ha Bay. Here, you enjoy kayaking in the bay. (If weather conditions are unfavorable, kayaking will be arranged at Hai Phong floating village instead).
At 09:00, return to the cruise to prepare for check-out, then settle any additional services. After that, enjoy your final brunch onboard while cruising back toward the harbor.
11:00 - 11:30: Disembark the cruise and transfer by tender back to Tuan Chau Harbor. Wait for your transportation (booked at an extra fee) in the waiting lounge, then return to Hanoi around 14:30.
Address
Phone number
Hotline:
Website
Lane 95 Hang Bong street - Hoan Kiem - Hanoi city, Vietnam
+84 913 822 278
+84976467417
www.vietnamtoptravel.com